Right of withdrawal
You have the right to withdraw from this contract within a period of 14 calendar days without the need for justification. The withdrawal period will expire 14 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired material possession of the goods.
To exercise the right of withdrawal, you must notify us Vidres Web S.L, Calle De la Rosella n ° 38, 08415 Bigues, Spain; telephone 937 494 054 and email address email@example.com your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post, fax or email). You can use the model form of withdrawal listed below, although its use is not mandatory. To meet the withdrawal period, it is sufficient that the communication regarding the exercise by you of this right is sent before the corresponding period expires.
Consequences of withdrawal
In the event of withdrawal on your part, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the less expensive delivery method that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make said reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund. We may withhold reimbursement until we have received the goods, or until you have submitted proof of the return, depending on which condition is met first.
You must return or deliver the goods directly to us or to VidresWeb SL, Calle De la Rosella n ° 38, 08415 Bigues, Spain, without any undue delay and, in any case, no later than 14 calendar days from the date in which you communicate your decision to withdraw from the contract. The term will be considered fulfilled if you return the goods before said term has expired. You will have to bear the direct cost of returning the goods.
You will only be responsible for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and operation of the goods.
Exceptions to the right of withdrawal
The right of withdrawal will not be applicable to contracts that refer to (Appicable for the majority of products of VidresWeb):
- The supply of goods made according to the specifications of the consumer and user or clearly personalized.
Withdrawal form (You only have to fill in and send this form if you want to withdraw from the contract)
- For the attention of Vidres Web S.L., Calle Rosella n ° 38, 08415 Bigues, Spain; telephone 937 494 054 and email address firstname.lastname@example.org
- I hereby inform you / we communicate (*) that I withdraw from me / we withdraw from our (*) sale contract of the following good / provision of the following service (*)
- Ordered on / received on (*)
- Name of the consumer and user or consumers and users
- Domicile of the consumer and user or consumers and users
- Signature of the consumer and user or consumers and users (only if this form is submitted on paper)
(*) Delete as appropriate.
- If the glass arrives broken at your home, we will replace it as soon as possible at no cost for the customer.
- If the glass dimensions are not what you requested, we will replace for a new glass with the correct measures at no cost for the customer.
- In all other cases, returns are not accepted, since the glass has been made to measure exclusively for the customer.(Exceptions to the right of withdrawal)