This website is owned by VIDRES WEB, S.L.

  • Company name: Vidres Web S.L.
  • Registered office: Calle De la Rosella 38, 08415 Bigues, Spain
  • Email:
  • Contact phone: +34 937 494 054
  • Hours of operation: Monday to Friday from 10:00 a.m. to 6:00 p.m.
  • Registration data: Mercantile Registry of Barcelona, Inscription: 1, volume: 43772, Folio: 57, Sheet: B-437857.
  • Tax identification number: B66026600
  • Legal representative: Pilar Maria Martinez

The use of channels purchase from the website implies acceptance of these conditions. VIDRES WEB, S.L. understand that making a purchase, the customer must accept without reservation the conditions of sale, which conditions will have read and accept previously.

VIDRES WEB, S.L. provides information through this website, its products and the features of these products. It does so with the utmost of care and precision. For more safety and security to the client, the information contained in the description of this product does not bind or VIDRES WEB, S.L. to confirm acceptance of the order.

It is important to note that the glass is very fragile material, and you cannot go rigid frames adjusted. To avoid tearing by expansion, the glass should always measure both the width and height 4 mm less than the measured location to be installed. The remaining free space must be filled with silicone because it is a material that absorbs dilation. It is for this reason that VIDRES WEB, S.L. makes available to Customer a service to measure where the glass will go properly.

VIDRES WEB, S.L. presents their products on the website with the colors and details of the most realistic. However, the color shown on screen and other details can differentiate themselves slightly from the product by means of the technical process of reproduction and presentation on the web. If in doubt please purchase prior to contact our technical department.

The amounts of each product listed and may include applicable taxes, shipping charges also. Before ordering the payment the client can know the details of these amounts. The order will not be handled until the Customer does not press "OK" on the confirmation screen. The Client can cancel the purchase at any time and leave the process. Once confirmed the purchase and payment is made within 24 hours the customer will receive a message detailing the amounts paid pursuant data and the product purchased.

VIDRES WEB, S.L. shall not ship products until receiving confirmation that the customer has made the payment.
The conditions relating to amounts and deadlines are fully valid for purchases from members states of the European Union. In the case of EU countries amounts do not include duties or other amounts relating to procedures that carry out the customs services of the state of residence of the customer. VIDRES WEB, S.L. will not be responsible for delays resulting from customs clearance.
The resulting documents of the buying process will be kept in electronic format and will be permanently available to the Customer.

Although VIDRES WEB, S.L. try to always have available the products listed on their website, may be the exceptional case of not having the product requested by the customer. In this case VIDRES WEB, S.L. inform the customer of the period within which the product will get selected. In case of failure to provide the product VIDRES WEB, S.L. Customer may propose sending a creation of equivalent quality and price. The Customer may reject these alternatives and VIDRES WEB, S.L. will be required to make immediate repayment of the amounts paid by the customer.

VIDRES WEB, S.L. delivers his creations through courier company. The delivery time depends of each product, which will begin counting the day of confirmation of payment. VIDRES WEB, S.L. inform the Customer delays in delivery that may occur accidentally. The delivery is considered completed from the time the carrier delivers the product to the customer.

Customer responsibility to check that the product or products purchased in good condition and if necessary inform VIDRES WEB, S.L. I could see the impact. The customer can go to VIDRES WEB, S.L. who will attend and will propose a satisfactory solution for their interests. In case of return that is consequent damage or shipping error, all ports VIDRES WEB, S.L.

VIDRES WEB S.L. applies the exceptions to the right of withdrawal for its products Art 97.1.l) and 103 LGDCU

The right of withdrawal will not be applicable to contracts that refer to:

- The supply of goods made according to the specifications of the consumer and user or clearly personalized.

VIDRES WEB, S.L. is not responsible for a bad previous measurement by the Customer.

Personal data and the information that proves that the customer makes the purchase be kept in electronic format. The personal data (name, email, address) will be included in a file created by VIDRES WEB, S.L. to manage its relationships with its customers. Not be disclosed to third parties except as provided by law and may be used for sending commercial information about products similar to those purchased by the customer. Customer may at any time oppose the sending of this information. The Customer may also exercise their rights of access to data, correction and cancellation addressing VIDRES WEB, S.L. the way you more comfortable.

Online dispute resolution.

The European Commission provides an online dispute resolution platform, in accordance with Art. 14.1 of Regulation (EU) 524/2013, which is available at the following link: